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"Profits are
down. Problems are up. Pressure is building, and you can cut the tension
with a knife." That's life.
So what can you do about it?
Some companies faced with this situation hire professional trainers or
speakers to motivate and bring in fresh ideas and new skills. And to help
the company boost sagging spirits, revenues, and profits.
Keynotes and seminars are very useful. Thousands of executives, managers,
and companies will attest to that. As a professional speaker on leadership
and presentations for over twenty years, I have seen how effective keynote
speeches and seminars can be.
Yet there are several downsides. Professional speakers or consultants
cost thousands of dollars. The time cost - for you, your managers, and
staff to attend these meetings - is even higher; and as one-time events,
their impact is short-lived.
So looking at it from your perspective, I need to ask these questions:
Is that money being spent as wisely as possible? How can you get the biggest
bang for the training buck?
Here is my conclusion:
Many companies could be saving thousands of dollars annually by doing
some of the training themselves.
That may sound strange
coming from a professional coach. It seems a bit strange to say it. But
it's true.
HOW TO SAVE BIG
MONEY
If your company is
stagnant or failing, or you need a kick in the bottom line, don't start
by spending thousands to hire an "expert." Try the twenty-dollar
solution instead. Use a book.
That's right. Use one of the many excellent books on leadership and management.
(Go to a good business bookstore. Find one that speaks to you as you look
at it on the shelf, or get a recommendation from a friend.)
Then read it. If you find it insightful or thought provoking, buy a copy
for every member of your staff.
Next, set up a weekly morning meeting, roughly an hour long. Start thirty
minutes before the work day begins, and end thirty minutes into the day
(so both the employee and the company have made an "investment").
Serve fresh croissants, good coffee, tea, and juice. Make the meeting
informal and inviting.
Begin by sharing what you thought about the book and your vision for these
meetings. Ask employees to read a chapter each week. Then discuss the
book, in groups of eight or fewer, one chapter at a time.
YOU WILL GET EXPERT
ADVICE
Worried about using
such a "simple" solution? Don't be.
There are many books on the market by highly qualified leadership coaches.
Stephen Covey's The Seven Habits of Highly Effective People is just one
example. Whatever you buy, if it's by a respected author/trainer, you
are in fact consulting an "expert" to find out what to do. However,
you will be using them the way they were meant to be used.
Hearing or seeing a good idea once is not enough. You and your staff need
to remember it - and implement it - to turn your company around. That
takes time and repetition.
This is the reason for holding your weekly croissant circles.
People first need to read the book themselves. To mull it over. Then in
your meetings, they will get to hear what you and others think, to express
themselves, and to say what mattered or made sense to them. That is where
real learning, and change, begins.
Rather than telling people what to do, find out what ideas excite or speak
to them. Ask them what they would do to improve the organization. If you
find just one thing they want to do, it will have more long-term benefits
than ten things they are told to do. Because the motivation, the spark,
comes from inside. This is the fire you want to build.
More internal motivation will lead to less external motivation. That is,
you will spend less time trying to create change, and more in enabling
people to do work they care about - work that adds value to your organization.
And their energy, drive, and focus will light the spark in others.
NOT ONE SESSION
BUT CONTINUOUS LEARNING
Working with a powerful
book will give you many months of payoffs. It may be tough to get rolling
at first, but you will gather momentum over the four or five weeks it
takes to read it. And the benefits will last beyond the last chapter.
You will be encouraging staff to share ideas and build positive relationships,
rather than the kind they now develop in gossip circles. They will start
having more fun at work.
You will be building in continuous learning. Your group will start looking
for other ideas to act on, or bringing in other books to discuss. They
may even identify areas where they would like to learn more. At that stage
you can bring in an expert to speak, train, or coach them in specific
areas.
And there's more. Your staff will see you are serious about change, because
you are involved, sharing yourself, and willing to listen to them and
act on their ideas. They will also begin to see the power they have to
affect the future of the organization.
With opportunities to develop their own ideas and solutions, guided by
some of the world's greatest minds and your caring support, your people
will find that leadership does not just come from head office. They will
find that they have it within themselves.
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