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01.
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Welcome |
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Cathy
Cheng, Career Support Specialist |
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Welcome
to our Fourth Quarter 2002 Personal Career Management Newsletter!
This
newsletter and our Career Support Program© have been created
to assist business professionals in realizing their career ambitions
to the fullest potential.
Every
quarter we will send you our career-support newsletter, a forum
for business professionals who have a progressive interest in their
careers. In this issue:
- Market
News - career advice from our consultants.
- FEATURE
ARTICLE, 11 Hot Tips For Beating The Competition
by by Eric Gilboord, a popular speaker, columnist, and author
of many articles and books on marketing your small to medium-sized
business.
- Our
Food for Thought Articles feature Alternative Investment
Opportunities and Wellness Tips for Professionals - Find
balance during the holiday season
We
also try to work with you for the long-term. If you have interviewed
with one of our consultants but are not the "perfect fit"
for a position, we have a network in place to keep you informed
proactively of other opportunities that could be a better match.
Whether
we can assist your career in the short or long term, we strive to
create a winning scenario! So remember
. Keep in touch with
us! Let our Career Support Program© professionals know about
the changes and advancements in your career. Or, turn to them for
free personalized career advice.
At
times it is in your best interest to grow your job with your present
company. Other times your career will grow through an exciting new
opportunity. Regardless of whether you are considering a career
change, check into this career management newsletter. The Career
Support Program© is here with your best interest in mind!
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02.
MARKET NEWS
The
most recent news about the recruiting front from our top executive
recruitment team. This section is divided by specialty but be sure
to read each one as it may pertain to you!
Finance
& Accounting
Sales
& Marketing
Operations,
Logistics & Engineering
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FINANCE
& ACCOUNTING
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Market Tip
by Ken Stouffer, CPC, Senior Associate
When
writing your resume, always include a brief description of the companies
you have worked for. Include in the description what the company
makes or does, how much the annual revenues are, and who the parent
company is. This information contextualizes your role and gives
the reader of your resume some perspective on the scope of your
experience. Without this information your resume may be passed over
as the person reviewing perhaps 100-200 resumes can't afford the
time to phone you and ask about these details.
Our
Finance/Accounting Consultants:
Click
here
to view current positions on the bagg.com website!
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Market Tip - The Reference Checking Stage:
What you need to know so you don't lose that job
offer...
Reference
Checking is a valuable and reliable indicator of past work performance
and behaviour. Employers today go through an extensive reference
checking procedure be it internally or outsourced to a reference
checking firm or through a recruitment firm.
References
are typically conducted towards the final stages of the interviewing
process. The reference contacts that are requested will range from
3 to 6 names. The typical rule of thumb is that the more senior
the position level, the more contact names will be requested.
The
reference names should be arranged from the most important contact
such as someone you directly or indirectly reported to in your most
recent position to the least important. You can give as a reference
source, a peer, client or any users you have supported, as well
as any subordinates who have reported directly to you. Please note
that your contact list should contain individuals who would be able
to provide examples of your performance and verify any achievements
you have listed on your resume. In other words, they must have worked
closely with you in some capacity or another to be reliable and
valid.
Reference
contact names should be listed from most recent to least. Ensure
that the title of the reference contact, current or past working
relationship and the phone number are listed. Make sure you have
the correct phone number always, as it is not the client's job to
find it.
One
of the most important oversights is not notifying your reference
sources about your job search and how far along you are in the process
as well as the expectation they will be getting calls soon. You
may be asking why is it so important? Well, it makes all the difference
between an average to great reference. The more prepared your reference
sources are to give behavioural-based examples of your performance,
the better for you to receive that job offer versus the other candidate
on the short list.
Reference
sources should only be given if they say they are receptive to giving
out a reference.
More
extensive references may include police background checks, credit
checks, educational and a designation background check which again
will depend on the nature of the position.
Any
names that you mention either on the employer or recruitment form
or even during the interview could be verified if you signed a release
form, so don't say or put anything down that is false or exaggerated!
Inconsistent or exaggerated data listed on the resume will be double-checked
and triple checked which may result in a negative impression and
ultimately, no offer being extended to you.
If
your current or previous employers' company policy is to go through
HR, ask your reference source for a personal reference instead and
let your potential employer know of this policy ahead of time to
ensure confidentiality or to anticipate any problems in receiving
a reference. Although frustrating, many organizations are adopting
a bare bones reference check policy to avoid liability. Be aware
of this.
Again,
I can't stress this enough- notify your reference sources first
before giving out your reference list. Your potential job offer
is contingent upon their cooperation. Don't take your contacts for
granted.
-
Staff Writer
Click
here
to view current positions on the bagg.com website!
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OPERATIONS,
LOGISTICS & ENGINEERING
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What's In A Rejection?
by
Silvio Rossi, Senior Associate
The
first day I started in the recruitment business I had everyone and
anybody asking me to find them a job. Being a rookie my first response
was "sure I can help you", but I soon realized that most
of them didn't have the experience or skills to meet my clients'
needs. I have learned that the mindset of employers has changed
from a focus on purely technical skills requirement to one focused
on both hard skills and on people management skills, thus making
it more complex to match a potential candidate to a client's needs.
When
posting a position on the Internet, a Recruiter may receive on average
100 -120 resumes per position dependent on the position. As a Recruiter
I may have on average 5-7 positions at any given time that I am
recruiting for, which results in approximately 500 -800 resumes
being sent to me, excluding resumes from my own direct networking
and recruiting efforts.
A question
asked by many candidates that call in or follow up on resumes they
submitted for a position, is "what are the criteria that a
Recruiter uses when screening out candidates for an opportunity?"
Personally speaking, every one has a different method they employ
to prescreen the hopeful respondents to the job requirements. My
method involves first understanding fully what the employer is looking
for such as technical skills, education, cultural fit and personality
in a candidate, as well as understanding what an employer can offer
to any potential employee in terms of challenge, growth and opportunity.
The next step is to narrow the 100 or so respondents to 25-30 individuals
that I will phone screen. Candidates who do not possess 60% of the
criteria I am looking for will be filed electronically into our
contact management system for future opportunities better suited
to their background and needs.
Typically,
my criteria involves looking at experience of the individual, education
such as degree or certification in the appropriate field, length
of experience and any upward mobility as this is an indicator that
the individual is willing to learn, has a breadth of experience
and is willing to take on challenges. Once the 25-30 resumes have
been narrowed down, I will start with the phone-screen focusing
on accuracy of the resume and any discrepancies or "red flags".
Also, when telephone screening, I can assess the attitude and cooperation
level in a candidate which is vital to not only conducting a successful
search but an actual hire as clients are looking for "team
players".
Money
is also a major criteria as it is typically the last point of a
break or make hire. Our clients typically do not want to see candidates
outside their given compensation range even if the candidate is
unemployed because of the risk of the new hire leaving when there
is an upward market or if a better offer comes along. My experience
is that candidates more often than not will leave once the market
is better and the whole search process needs to start again.
The
last step would be interviewing 10-15 people and submitting the
top 3 to 4 candidates to my client for review. For example, one
of our clients, a major consumer goods distributor, is looking for
a distribution manager to implement a Radio Frequency system within
a 400, 000 square feet operations center, managing 200 people in
a very challenging unionized environment. I have assessed candidates
on the technical background, such as the RF need, not necessarily
implementation background but someone who understands how it is
used and someone with union experience, exposed to grievances and
conflict resolutions, as well as the rules and regulations of a
union shop. Companies don't have much time for training people who
don't have the particular skillset.
My
advice to any job seeker is to first understand the market by researching
the Internet or asking a Recruiter what the market is and then assessing
it to their own background and experience. For those job seekers
who did not get a call back from a recruiter, do not take it personally
as recruiters are working on stringent criteria and a tight timeline.
Take a good look at your background before applying for a specific
position and ask yourself honestly if you meet 60% of the criteria
listed. If not, it might be an area that you want to take professional
development courses to improve on.
click
here
to view current positions on the bagg.com website!
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03.
Feature Article
11
Hot Tips for
Beating the Competition
by
Eric Gilboord
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1.
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Know
What You Want.
Be clear on the information you are looking for. Much of what
you are seeking is readily available. Talk to your staff,
customers and suppliers. Go out equipped with a list of the
specific information you require. Look for the competitors'
price plans, additional services, and staff capabilities.
Review their product line and determine how much overlap there
is with your own offerings.
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2.
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Get
To Know Your Competitors. Make sure you balance older
established businesses with ones new to the market. Talk to
them at trade shows when they are more inclined to be chatty.
But be cautious, as a sharp competitor they may feed you misinformation
or embellish sales figures to make themselves look good.
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3.
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Competitive
Links. If you have many competitors put the information
on a spreadsheet. Look for the common themes of successful
and unsuccessful competitors. Overall try to determine their
individual strategies. Don't be surprised if several share
the same strategy.
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4.
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Internet.
Use the Internet for a quick insight into a competitor. The
information is freely available and easily accessible. As
a starting point find out if they have a website and review
it thoroughly. Look to association or industry specific sites
for upcoming trends in your area of business.
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5.
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Conclusions.
Quantity and quality are very different. Masses of statistics
are only good if you can draw a conclusion from them and determine
actionable steps. Take action and use the information you
gather. If competitors lower prices to get business you may
wish to offer additional services instead of price cutting.
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6.
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Competitors.
Call or visit competitors both direct and indirect (related
businesses) and talk to their staff. Employees can unwittingly
be tremendous sources of valuable information. You may need
to make several calls or visits to develop a complete picture.
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7.
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Alert
Your Staff. The trouble with point 6 is it can work against
you as well. Educate your own staff about confidentiality.
Train them to ask why a caller might need the information
they are seeking. Develop a company policy regarding the information
that is allowed to be discussed with outsiders.
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8.
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It
Takes Time. Don't expect to gather all the information
you need to make sound business decisions in a few telephone
calls or store visits. Take your time. Avoid the trap of using
old information. You should be gathering information on an
ongoing basis and routinely adjusting your marketing plan.
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9.
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Read
Their Brochures. Competitive literature will tell you
many things including strategy, positioning, products and
services, target group, key staff. Check to see if the literature
is out of date or up to the minute.
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10.
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Call
Them. Examine how their staff answers the phone and how
they approach a prospective customer or opportunity. Make
a call to them and act like a new business prospect. Have
others do the same thing and compare notes.
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11.
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It's
Not All Bad. Not everything the competitor does is right
or wrong. Copy the good and avoid the bad.
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Eric
Gilboord is a popular speaker, columnist, and author of many
articles and books on marketing your small to medium-sized business.
Eric offers keynote addresses, seminars and workshops, as well
as one on one marketing coaching. Eric's latest book "Just
Tell Me What To Do! Easy Marketing Tips For Small Business"
gives you practical marketing and sales tips for an immediate
impact on your bottom-line. Easy-to-read and understand, this
guide contains real-world examples, valuable checklists, and
shows you what to do, when to do it, and how to do it. For copies
or to reach Eric, visit his website at www.ericgilboord.com
or at 416-223-5621. |
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03.
Food For Thought
Each
quarter we present a topic that we feel would be of special interest
to our candidates. This quarter's topics are:
- Financial
Planning Tips - Alternative Investment Options
- Wellness
Tips for Professionals - Find balance during the holiday season
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Financial
Planning Tips
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Alternative
Investment Options
Most
successful people have an investment plan that emphasizes discipline
and patience. We have seen this work in the long-term for equity
investing because as a class, it produces the best overall rate
of return.
Historically,
professional management of an equity mutual fund adds the discipline
that individual investors lack. These managers buy the businesses
and act very much like owners. They do not speculate on the short-term
fluctuations of the market.
Many
of my clients have asked me if there was any successful method to
move assets into a rising market and avoiding the inevitable dips.
Until recently, my answer had been no such method had been proven
to work consistently. One management group has developed a model
that allows them to shift between cash and indexes based on certain
price and volume characteristics. This summer, an independent analysis
was completed by KPMG to back-test the model for 40 years. The results
showed significant out-performance of the index with all years showing
positive returns to December 2001.
This
company has a reduced management fee, along with a 15% incentive
on any returns above the relative index. This aligns the manager's
interests directly with the investor. The key is that this model
works better when there are significant fluctuations - in all likelihood
that is how our world is unfolding in the years to come.
Karl
Ruban, B.Comm.
(Hons), C.A., C.M.A., C.F.P., R.F.P., is the Vice President of Assante
Capital Management Ltd. Karl may be reached by phone at 416-494-2300,
fax at 416-494-3030, or email at karlruban@rogers.com.

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WELLNESS
TIPS FOR THE PROFESSIONAL
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Find
balance during the holiday season
By
Tara Nolan
Picture
this - a roaring fire, big mugs of hot chocolate or cider and
your family gathered around you. Does this image sound like
it's too good to be true? For many people the Christmas season
means recitals, crowded malls, irritable shoppers, preparing
for company and the list goes on.
Here
are some tips on finding some balance and peace among all the
chaos that can occur before you have to return to work.
Plan
ahead
Most people work right up until Christmas Eve Day. This can
lead to many last-minute stresses. Nora Spinks, President of
Work-Life Harmony Enterprises, suggests starting as early as
possible to prepare. This isn't difficult considering the moment
Halloween is over, the lights and tinsel come out. Use your
lunch breaks to get little errands done. Make a list for everything.
You can get a lot of satisfaction from crossing things off one
by one. This will leave you more time for yourself and family
closer to the big day.
Stay
positive
Don't allow the stress or negativity of those around you to
affect you, too. If you have a humbug for a boss or anxious
co-workers, "work around them, not against them,"
suggests Spinks. If you have a few days off from work, don't
worry about all the things you have to do once you get back.
Most people take time off around the holidays too. Chances are
they won't be getting to their work either.
Take
good care of yourself
It is hard to fit absolutely everything you want to do into
your holidays. You don't want to go back to work feeling like
you need another holiday. And getting so run down you become
ill won't do you much good either. "Get plenty of sleep,
eat well, don't overindulge and say 'no' to events you don't
want to attend," recommends Spinks.
Accept
help
When it comes to holiday shindigs at your house, "focus
on fun, friends and family - not trying to impress someone else,"
says Spinks. This means gracefully accepting when your guests
offer to help with the dishes or cleaning up.
Plan
for fun, plan for down time
Make sure the holiday spirit isn't lost on you. Most malls extend
their hours during the holiday season. "Plan your trip
to the mall after 9 p.m.," suggests Spinks, "the malls
tend to be much less crowded." This can provide more leisure
time on weekends to relax and spend time with your family.
Nora Spinks is the President of Work-Life Harmony Enterprises,
an international research and consulting firm, based in Toronto,
focusing on creating supportive work environments, strong families
and healthy communities.
Reprinted
with the permission of MochaSofa, December 2001, www.mochasofa.ca

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05.
Career Support Program©
The
Career Support Program© was created in response to a perceived
need for greater and more personalized support for individuals that
we have built relationships with in the past.
The
mandate of this program is to assist business professionals in realizing
their career ambitions to their fullest potential.
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If
you are interested in hearing about career opportunities on a proactive
basis, please e-mail us at careersupport@bagg.com. Our career support
staff will contact you and spend approximately 10 minutes with you
on the telephone to create a searchable profile to be included in
our database of business professionals. Then as our recruiters have
positions that could be a good fit for you, we will proactively
make you aware of career-advancing opportunities!
Our
career support staff will also provide free advice on:
- Corporate
positioning
- Resume
writing
- Internet
career resources
- Interviewing
techniques
We
welcome your questions and concerns! Please contact us on any matters
regarding your career or professional growth. If we cant help
you directly, we will be more than happy to refer you to someone
who can!
Career
Support Specialist
Cathy Cheng
416-847-4988
Fax: 416-350-9659
e-mail: career.support@fulcrumsearchscience.com
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06.
Career Humour
Humour
is an effective tool to help us cope with the increasing stress
of our workday. It can also help us increase productivity and creativeness.
"Total
absense of humor renders life impossible."
-Colette
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Userful
Office Phrases
- Thank
you. We're all refreshed and challenged by your unique point of
view.
- I
don't know what your problem is, but I'll bet it's hard to pronounce.
- I
like you. You remind me of when I was young and stupid.
- I'm
really easy to get along with once you people learn to worship
me.
- You
sound reasonable: Time to up my medication.
- I'll
try being nicer if you'll try being smarter.
- I'm
out of my mind, but feel free to leave a message.
- I
don't work here. I'm a consultant.
- Who
me? I just wander from room to room.
- It
might look like I'm doing nothing, but at the cellular level I'm
really quite busy.
- At
least I have a positive attitude about my destructive habits.
- You
are validating my inherent mistrust of strangers.
- I
see you've set aside this special time to humiliate yourself in
public.
Reprinted
with permission from www.lifeisajoke.com
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Fulcrum Search Science Inc.
85
Richmond Street West, Suite 702
Toronto, Ontario M5H 2C9
Tel: 416-847-4990
Fax: 416-350-9600
www.fulcrumsearchscience.com
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Subscription Contact:
Cathy
Cheng
Career Support Specialist
Fulcrum Search Science Inc.
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For
More Information Visit - www.fulcrumsearchscience.com
Thank
you for reading our Quarterly
Personal
Career Management Newsletter.
Copyright 2002 Fulcrum Search Science Inc.
All Rights Reserved.
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