4th Quarter Edition - 2002
01.
Welcome
02.
03.
04.
05.
06.
 
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01.
Welcome
  Cathy Cheng, Career Support Specialist
 

Welcome to our Fourth Quarter 2002 Personal Career Management Newsletter!

This newsletter and our Career Support Program© have been created to assist business professionals in realizing their career ambitions to the fullest potential.

Every quarter we will send you our career-support newsletter, a forum for business professionals who have a progressive interest in their careers. In this issue:

  • Market News - career advice from our consultants.
  • FEATURE ARTICLE, 11 Hot Tips For Beating The Competition by by Eric Gilboord, a popular speaker, columnist, and author of many articles and books on marketing your small to medium-sized business.
  • Our Food for Thought Articles feature Alternative Investment Opportunities and Wellness Tips for Professionals - Find balance during the holiday season

We also try to work with you for the long-term. If you have interviewed with one of our consultants but are not the "perfect fit" for a position, we have a network in place to keep you informed proactively of other opportunities that could be a better match.

Whether we can assist your career in the short or long term, we strive to create a winning scenario! So remember…. Keep in touch with us! Let our Career Support Program© professionals know about the changes and advancements in your career. Or, turn to them for free personalized career advice.

At times it is in your best interest to grow your job with your present company. Other times your career will grow through an exciting new opportunity. Regardless of whether you are considering a career change, check into this career management newsletter. The Career Support Program© is here with your best interest in mind!

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02. MARKET NEWS

The most recent news about the recruiting front from our top executive recruitment team. This section is divided by specialty but be sure to read each one as it may pertain to you!

Finance & Accounting

Sales & Marketing

Operations, Logistics & Engineering

 

FINANCE & ACCOUNTING


Market Tip

by Ken Stouffer, CPC, Senior Associate

When writing your resume, always include a brief description of the companies you have worked for. Include in the description what the company makes or does, how much the annual revenues are, and who the parent company is. This information contextualizes your role and gives the reader of your resume some perspective on the scope of your experience. Without this information your resume may be passed over as the person reviewing perhaps 100-200 resumes can't afford the time to phone you and ask about these details.

Our Finance/Accounting Consultants:

Ken Stouffer
416-847-4986
Fax: 416-350-9649
E-mail: Ken.Stouffer@fulcrumsearchscience.com

John Maybury
416-847-4987
Fax: 416-350-9658
E-mail: John.Maybury@fulcrumsearchscienc.com

Tracy Shott
416-847-4983
Fax: 416-350-9634
E-mail: Tracy.Shott@fulcrumsearchscience.com


Click here to view current positions on the bagg.com website!

 

SALES & MARKETING


Market Tip - The Reference Checking Stage:
What you need to know so you don't lose that job offer...

Reference Checking is a valuable and reliable indicator of past work performance and behaviour. Employers today go through an extensive reference checking procedure be it internally or outsourced to a reference checking firm or through a recruitment firm.

References are typically conducted towards the final stages of the interviewing process. The reference contacts that are requested will range from 3 to 6 names. The typical rule of thumb is that the more senior the position level, the more contact names will be requested.

The reference names should be arranged from the most important contact such as someone you directly or indirectly reported to in your most recent position to the least important. You can give as a reference source, a peer, client or any users you have supported, as well as any subordinates who have reported directly to you. Please note that your contact list should contain individuals who would be able to provide examples of your performance and verify any achievements you have listed on your resume. In other words, they must have worked closely with you in some capacity or another to be reliable and valid.

Reference contact names should be listed from most recent to least. Ensure that the title of the reference contact, current or past working relationship and the phone number are listed. Make sure you have the correct phone number always, as it is not the client's job to find it.

One of the most important oversights is not notifying your reference sources about your job search and how far along you are in the process as well as the expectation they will be getting calls soon. You may be asking why is it so important? Well, it makes all the difference between an average to great reference. The more prepared your reference sources are to give behavioural-based examples of your performance, the better for you to receive that job offer versus the other candidate on the short list.

Reference sources should only be given if they say they are receptive to giving out a reference.

More extensive references may include police background checks, credit checks, educational and a designation background check which again will depend on the nature of the position.

Any names that you mention either on the employer or recruitment form or even during the interview could be verified if you signed a release form, so don't say or put anything down that is false or exaggerated! Inconsistent or exaggerated data listed on the resume will be double-checked and triple checked which may result in a negative impression and ultimately, no offer being extended to you.

If your current or previous employers' company policy is to go through HR, ask your reference source for a personal reference instead and let your potential employer know of this policy ahead of time to ensure confidentiality or to anticipate any problems in receiving a reference. Although frustrating, many organizations are adopting a bare bones reference check policy to avoid liability. Be aware of this.

Again, I can't stress this enough- notify your reference sources first before giving out your reference list. Your potential job offer is contingent upon their cooperation. Don't take your contacts for granted.

- Staff Writer

Bruce McAlpine
416-847-4989
E-mail: Bruce.McAlpine@fulcrumsearchscience.com
Penny Saunders
416-847-4985
Fax: 416-350-9608
E-mail: Penny.Saunders@fulcrumsearchscience.com
 

Click here to view current positions on the bagg.com website!

 

OPERATIONS, LOGISTICS & ENGINEERING


What's In A Rejection?

by Silvio Rossi, Senior Associate

The first day I started in the recruitment business I had everyone and anybody asking me to find them a job. Being a rookie my first response was "sure I can help you", but I soon realized that most of them didn't have the experience or skills to meet my clients' needs. I have learned that the mindset of employers has changed from a focus on purely technical skills requirement to one focused on both hard skills and on people management skills, thus making it more complex to match a potential candidate to a client's needs.

When posting a position on the Internet, a Recruiter may receive on average 100 -120 resumes per position dependent on the position. As a Recruiter I may have on average 5-7 positions at any given time that I am recruiting for, which results in approximately 500 -800 resumes being sent to me, excluding resumes from my own direct networking and recruiting efforts.

A question asked by many candidates that call in or follow up on resumes they submitted for a position, is "what are the criteria that a Recruiter uses when screening out candidates for an opportunity?" Personally speaking, every one has a different method they employ to prescreen the hopeful respondents to the job requirements. My method involves first understanding fully what the employer is looking for such as technical skills, education, cultural fit and personality in a candidate, as well as understanding what an employer can offer to any potential employee in terms of challenge, growth and opportunity. The next step is to narrow the 100 or so respondents to 25-30 individuals that I will phone screen. Candidates who do not possess 60% of the criteria I am looking for will be filed electronically into our contact management system for future opportunities better suited to their background and needs.

Typically, my criteria involves looking at experience of the individual, education such as degree or certification in the appropriate field, length of experience and any upward mobility as this is an indicator that the individual is willing to learn, has a breadth of experience and is willing to take on challenges. Once the 25-30 resumes have been narrowed down, I will start with the phone-screen focusing on accuracy of the resume and any discrepancies or "red flags". Also, when telephone screening, I can assess the attitude and cooperation level in a candidate which is vital to not only conducting a successful search but an actual hire as clients are looking for "team players".

Money is also a major criteria as it is typically the last point of a break or make hire. Our clients typically do not want to see candidates outside their given compensation range even if the candidate is unemployed because of the risk of the new hire leaving when there is an upward market or if a better offer comes along. My experience is that candidates more often than not will leave once the market is better and the whole search process needs to start again.

The last step would be interviewing 10-15 people and submitting the top 3 to 4 candidates to my client for review. For example, one of our clients, a major consumer goods distributor, is looking for a distribution manager to implement a Radio Frequency system within a 400, 000 square feet operations center, managing 200 people in a very challenging unionized environment. I have assessed candidates on the technical background, such as the RF need, not necessarily implementation background but someone who understands how it is used and someone with union experience, exposed to grievances and conflict resolutions, as well as the rules and regulations of a union shop. Companies don't have much time for training people who don't have the particular skillset.

My advice to any job seeker is to first understand the market by researching the Internet or asking a Recruiter what the market is and then assessing it to their own background and experience. For those job seekers who did not get a call back from a recruiter, do not take it personally as recruiters are working on stringent criteria and a tight timeline. Take a good look at your background before applying for a specific position and ask yourself honestly if you meet 60% of the criteria listed. If not, it might be an area that you want to take professional development courses to improve on.

 

Silvio Rossi
416-847-4984
Fax: 416-350-9652
E-mail: Silvio.Rossi@fulcrumsearchscience.com

click here to view current positions on the bagg.com website!

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03. Feature Article
      

11 Hot Tips for
Beating the Competition

by Eric Gilboord

 
1.

Know What You Want. Be clear on the information you are looking for. Much of what you are seeking is readily available. Talk to your staff, customers and suppliers. Go out equipped with a list of the specific information you require. Look for the competitors' price plans, additional services, and staff capabilities. Review their product line and determine how much overlap there is with your own offerings.

 

2.

Get To Know Your Competitors. Make sure you balance older established businesses with ones new to the market. Talk to them at trade shows when they are more inclined to be chatty. But be cautious, as a sharp competitor they may feed you misinformation or embellish sales figures to make themselves look good.

 

3.

Competitive Links. If you have many competitors put the information on a spreadsheet. Look for the common themes of successful and unsuccessful competitors. Overall try to determine their individual strategies. Don't be surprised if several share the same strategy.


4.

Internet. Use the Internet for a quick insight into a competitor. The information is freely available and easily accessible. As a starting point find out if they have a website and review it thoroughly. Look to association or industry specific sites for upcoming trends in your area of business.

 

5.

Conclusions. Quantity and quality are very different. Masses of statistics are only good if you can draw a conclusion from them and determine actionable steps. Take action and use the information you gather. If competitors lower prices to get business you may wish to offer additional services instead of price cutting.

 

6.

Competitors. Call or visit competitors both direct and indirect (related businesses) and talk to their staff. Employees can unwittingly be tremendous sources of valuable information. You may need to make several calls or visits to develop a complete picture.

 

7.

Alert Your Staff. The trouble with point 6 is it can work against you as well. Educate your own staff about confidentiality. Train them to ask why a caller might need the information they are seeking. Develop a company policy regarding the information that is allowed to be discussed with outsiders.

 

8.

It Takes Time. Don't expect to gather all the information you need to make sound business decisions in a few telephone calls or store visits. Take your time. Avoid the trap of using old information. You should be gathering information on an ongoing basis and routinely adjusting your marketing plan.

 

9.

Read Their Brochures. Competitive literature will tell you many things including strategy, positioning, products and services, target group, key staff. Check to see if the literature is out of date or up to the minute.

 

10.

Call Them. Examine how their staff answers the phone and how they approach a prospective customer or opportunity. Make a call to them and act like a new business prospect. Have others do the same thing and compare notes.

 

11.

It's Not All Bad. Not everything the competitor does is right or wrong. Copy the good and avoid the bad.

 

Eric Gilboord is a popular speaker, columnist, and author of many articles and books on marketing your small to medium-sized business. Eric offers keynote addresses, seminars and workshops, as well as one on one marketing coaching. Eric's latest book "Just Tell Me What To Do! Easy Marketing Tips For Small Business" gives you practical marketing and sales tips for an immediate impact on your bottom-line. Easy-to-read and understand, this guide contains real-world examples, valuable checklists, and shows you what to do, when to do it, and how to do it. For copies or to reach Eric, visit his website at www.ericgilboord.com or at 416-223-5621.

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03. Food For Thought

Each quarter we present a topic that we feel would be of special interest to our candidates. This quarter's topics are:

  • Financial Planning Tips - Alternative Investment Options
  • Wellness Tips for Professionals - Find balance during the holiday season

 

 
Financial Planning Tips

 

Alternative Investment Options

Most successful people have an investment plan that emphasizes discipline and patience. We have seen this work in the long-term for equity investing because as a class, it produces the best overall rate of return.

Historically, professional management of an equity mutual fund adds the discipline that individual investors lack. These managers buy the businesses and act very much like owners. They do not speculate on the short-term fluctuations of the market.

Many of my clients have asked me if there was any successful method to move assets into a rising market and avoiding the inevitable dips. Until recently, my answer had been no such method had been proven to work consistently. One management group has developed a model that allows them to shift between cash and indexes based on certain price and volume characteristics. This summer, an independent analysis was completed by KPMG to back-test the model for 40 years. The results showed significant out-performance of the index with all years showing positive returns to December 2001.

This company has a reduced management fee, along with a 15% incentive on any returns above the relative index. This aligns the manager's interests directly with the investor. The key is that this model works better when there are significant fluctuations - in all likelihood that is how our world is unfolding in the years to come.

Karl Ruban, B.Comm. (Hons), C.A., C.M.A., C.F.P., R.F.P., is the Vice President of Assante Capital Management Ltd. Karl may be reached by phone at 416-494-2300, fax at 416-494-3030, or email at karlruban@rogers.com.


WELLNESS TIPS FOR THE PROFESSIONAL

 

Find balance during the holiday season

By Tara Nolan

Picture this - a roaring fire, big mugs of hot chocolate or cider and your family gathered around you. Does this image sound like it's too good to be true? For many people the Christmas season means recitals, crowded malls, irritable shoppers, preparing for company and the list goes on.

Here are some tips on finding some balance and peace among all the chaos that can occur before you have to return to work.

Plan ahead
Most people work right up until Christmas Eve Day. This can lead to many last-minute stresses. Nora Spinks, President of Work-Life Harmony Enterprises, suggests starting as early as possible to prepare. This isn't difficult considering the moment Halloween is over, the lights and tinsel come out. Use your lunch breaks to get little errands done. Make a list for everything. You can get a lot of satisfaction from crossing things off one by one. This will leave you more time for yourself and family closer to the big day.

Stay positive
Don't allow the stress or negativity of those around you to affect you, too. If you have a humbug for a boss or anxious co-workers, "work around them, not against them," suggests Spinks. If you have a few days off from work, don't worry about all the things you have to do once you get back. Most people take time off around the holidays too. Chances are they won't be getting to their work either.

Take good care of yourself
It is hard to fit absolutely everything you want to do into your holidays. You don't want to go back to work feeling like you need another holiday. And getting so run down you become ill won't do you much good either. "Get plenty of sleep, eat well, don't overindulge and say 'no' to events you don't want to attend," recommends Spinks.

Accept help
When it comes to holiday shindigs at your house, "focus on fun, friends and family - not trying to impress someone else," says Spinks. This means gracefully accepting when your guests offer to help with the dishes or cleaning up.

Plan for fun, plan for down time
Make sure the holiday spirit isn't lost on you. Most malls extend their hours during the holiday season. "Plan your trip to the mall after 9 p.m.," suggests Spinks, "the malls tend to be much less crowded." This can provide more leisure time on weekends to relax and spend time with your family.
Nora Spinks is the President of Work-Life Harmony Enterprises, an international research and consulting firm, based in Toronto, focusing on creating supportive work environments, strong families and healthy communities.

Reprinted with the permission of MochaSofa, December 2001, www.mochasofa.ca

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05. Career Support Program©

The Career Support Program© was created in response to a perceived need for greater and more personalized support for individuals that we have built relationships with in the past.

The mandate of this program is to assist business professionals in realizing their career ambitions to their fullest potential.

 

 

If you are interested in hearing about career opportunities on a proactive basis, please e-mail us at careersupport@bagg.com. Our career support staff will contact you and spend approximately 10 minutes with you on the telephone to create a searchable profile to be included in our database of business professionals. Then as our recruiters have positions that could be a good fit for you, we will proactively make you aware of career-advancing opportunities!

Our career support staff will also provide free advice on:

  • Corporate positioning
  • Resume writing
  • Internet career resources
  • Interviewing techniques

We welcome your questions and concerns! Please contact us on any matters regarding your career or professional growth. If we can’t help you directly, we will be more than happy to refer you to someone who can!

Career Support Specialist
Cathy Cheng
416-847-4988
Fax: 416-350-9659
e-mail: career.support@fulcrumsearchscience.com

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06. Career Humour

Humour is an effective tool to help us cope with the increasing stress of our workday. It can also help us increase productivity and creativeness.

"Total absense of humor renders life impossible."

-Colette


Userful Office Phrases

  • Thank you. We're all refreshed and challenged by your unique point of view.
  • I don't know what your problem is, but I'll bet it's hard to pronounce.
  • I like you. You remind me of when I was young and stupid.
  • I'm really easy to get along with once you people learn to worship me.
  • You sound reasonable: Time to up my medication.
  • I'll try being nicer if you'll try being smarter.
  • I'm out of my mind, but feel free to leave a message.
  • I don't work here. I'm a consultant.
  • Who me? I just wander from room to room.
  • It might look like I'm doing nothing, but at the cellular level I'm really quite busy.
  • At least I have a positive attitude about my destructive habits.
  • You are validating my inherent mistrust of strangers.
  • I see you've set aside this special time to humiliate yourself in public.

Reprinted with permission from www.lifeisajoke.com


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Fulcrum Search Science Inc.
85 Richmond Street West, Suite 702
Toronto, Ontario M5H 2C9
Tel: 416-847-4990
Fax: 416-350-9600
www.fulcrumsearchscience.com


Subscription Contact:

Cathy Cheng
Career Support Specialist
Fulcrum Search Science Inc.

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