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Welcome to Fulcrum Search Science Inc.'s Q3/05 newsletter - Fulcrum Forum!

Fulcrum Search Science Inc. is a Toronto-based executive search and human capital management firm. At Fulcrum Search Science Inc., our vision is to be your preeminent source of professional and management talent.

Our mission is simply "Searching...to add value and improve your performance." And we have assembled the strongest team in our 32 year history to serve your needs. Give us a call, and we'll show you how our motto "Leverage where it matters most - search, assessment and process control" has driven our assignment completion rates to three times the industry average.

In this issue of the Fulcrum Forum, you will find:
-Management Issues
-Star Candidates
-A Feature Article
-Recent Decisions in Employment Law
-and more!

Bruce McAlpine, B. Eng., MBA, CPC
President

 

ECONOMIC REVIEW & FORECAST

August 2005

The energy market is experiencing a bubble. In time, we will look back on this period in the same light as technology during the late 1990's or silver in the 1970's.

With 90% of the positive performance of the TSX attributable to 12 companies, most of which are in the oil and gas business, energy has surely been the key to equity markets in the past year. No longer are pundits talking about crude oil at $35 per barrel, but whether or not $80 or $90 are realistic targets. One should remember, even if the markets do not, that the price of oil has risen from $12 a barrel in the past seven years. Inventories of fossil fuels are actually expanding, which would argue lower prices in the future, but geopolitical fears have maintained a significant risk premium in the oil price, for now.

While we do not believe a retreat to 1998 levels for oil and gas prices is likely anytime soon, we have sold some of our clients' energy holdings in anticipation of a price decline toward $50 a barrel. Should we see this downward move, we would look to replace these holdings, with a focus on income trusts and stocks with significant dividends for investors.

It is very interesting to note that even at $60 a barrel, high energy prices have not yet slowed economies to anywhere near the extent many would have forecast less than a year ago. In fact, the overall market both in Canada and the U.S. has been making moderate advances even into the strong energy headwinds. Two groups that are showing great promise are technology and materials.
Technology stocks, particularly those in the United States, have traded in a narrow and depressed range for 5 years, yet are beginning to assume a market leadership role. We recently increased our clients' weighting in this sector with a further investment in Cisco Systems, which has continued to rise since.

Besides financial services and oil & gas, Canada's other forté is basic materials. This sector is interesting because it can move contrary to energy prices.

Aluminum, for example, is very electricity intensive in its production. We have used the recent rise in energy prices, and the consequent slump in Alcan's share price to increase our clients' position.

The world's economy is booming with growth being driven largely by tremendous expansion in Asia and China particularly. In addition to the possible benefit from a decline in energy prices, materials stocks have yet to fully appreciate from the insatiable international demand for nickel, copper, potash and other commodities which Canada has in rich supply. We have added to our clients' materials holdings by increasing their position in Inco as well as initiating positions in Teck Cominco and Potash Corporation.

The non-bank financials, both in Canada and the U.S., have performed very well. C.I. Fund Management, one of the last large independent mutual fund companies, has recently seen its shares reach new highs in anticipation of merger activity. The insurance companies, including Sunlife and Manulife, are also stronger because it is viewed as likely that they will be involved in business combinations along with the major chartered banks.

With respect to bank mergers, it is now apparent that the government in Ottawa is leaning toward approving these and other cross financial industry combinations. Even the socialist NDP have spoken out in favour of this, anticipating that mergers among the big institutions will be helpful to Canada's credit unions.

During the first three months of this year, interest rates rose and we took the opportunity to switch most of our clients' fixed income holdings to 3-, 4-, and 10-year government guaranteed bonds.

In the most recent quarter, interest rates fell causing bond prices to rise. In the coming months, it is very likely that there will be an increase in interest rates. While we may realize some gains in anticipation of this, we already have a fifth to a quarter of our clients' fixed income portfolios in Treasury bills to take advantage of the higher, longer-term rates as they present themselves.

We have a concern regarding the future of the Canadian dollar. It has been extremely strong with the rise in energy prices and the balancing of our federal budget. Those two conditions are unlikely to last indefinitely. The coming fall/winter election in the wake of the Gomery report also gives us pause regarding Canada's national stability and the perception of it to the inter-national community. To moderate the risk of a falling Canadian dollar, we have purchased some Ontario bonds that pay in U.S. dollars.

We are very pleased with how well our clients' portfolios have performed as a result of the changes we have made over the past six months.

This restructuring, coupled with our New York Stock Exchange ("NYSE") investment, has accelerated the performance of the Caldwell Balanced Fund tremendously since the beginning of the year. Interested investors should consult their Investment Advisors to discuss the considerable difference these improvements have made compared to the 562 other balanced funds in Canada.

The success we have had thus far in New York has been very encouraging. At present, our firm owns one NYSE seat directly and 22 on behalf of clients. These are owned through our Balanced Fund (1), Urbana Corporation (3), the Caldwell Growth Opportunities Trust (1) and our Caldwell New York LPs (17). We have launched the Caldwell New York LP IV with which we hope to acquire more seats for our clients. We anticipate that this will be the final vehicle we will create of this kind as the vote on the NYSE could come as early as September. With NYSE seats now trading at record prices, our previous ventures have done well, but as with the Toronto Stock Exchange, we believe that the
greatest gains will be made once the NYSE becomes a public company.

Investment Management Committee

Tom Caldwell, Chairman, Caldwell Securities Ltd. (416-862-7755)

 
MANAGEMENT MINUTE
by Cy Charney, President, Charney & Associates Inc.

Meetings

Managing People

Achieving your meeting objectives will be easier if you manage the people involved. A variety of behaviours will be demonstrated in any meeting, but there are many ways to deal with each.

1. Dealing with aggressive behaviour can be tough. Strategies to use include:

  • Remaining calm. Showing anger allows the aggressors to feel that they have successfully caused you to lose your composure.
  • Allowing people to vent. If someone wants to discuss a problem that is not on the agenda but that he needs to get off his chest, let him vent for a short while. If his issue is legitimate, albeit off topic, show empathy by agreeing. When he is finished, ask id he is done, and if so whether you can proceed with the topic at hand.
  • Avoiding giving people a political platform. Don't allow people to use your meeting for their own political agendas. If someone's tone of voice is hostile and she begins to hijack your meeting, intervene when she stops for breath and point out firmly but politely that the matter may be important but that this is not the meeting at which it will be addressed.
  • Avoiding debates. If a person is totally out of line, making exaggerated claims or suggesting ridiculous ideas, don't debate with him. Canvass his peers to confirm that he alone holds that view. If there is general agreement that the hostile person's argument is invalid, confirm this by saying, "Well, it looks like no one agrees with you, so why don't we agree to discuss this later?" Then move on to the next item on the agenda.
  • Finding out the reason for a person's anger so that you can deal with it inside or outside the meeting. If that person feels that you emphasize, even though you cannot solve the problem, she will be more inclined to co-operate. This can be done within the meeting, if the issue is relevant, or outside if it is not.
  • Taking the person aside at a break or at the end of the meeting. Share your observations and frustrations. Ask for help in making the next meeting productive.

2. You can bring out the best in quiet or withdrawn people if you:

  • Invite participation by maintaining eye contact and directing questions at them periodically.
  • Use the person's name when asking questions so no one else can answer.
  • Ask questions the person should be able to answer to encourage self-esteem.
  • Sit opposite the quietest person so that your conversation can be directed at him.
  • Make quiet people feel useful. Give them jobs that will increase their visibility. The role of recorder will ensure that the person is standing up while canvassing ideas from the group.
  • Use a round robin to collect ideas. This technique gives everyone a chance to express an idea. People who don't have one can pass.
  • Get opinions on issues by asking questions that require a yes or no response. Praise people without appearing patronizing if they expand on their ideas.
  • Give people advance notice of subjects to be dealt with in the meeting so they can collect their thoughts.
  • Canvass their ideas one on one outside the meeting. If necessary, express those ideas to the group, giving due credit for it.

3. If someone tries to dominate your meeting, you can use many of the same techniques you use to deal with shy people. But they must be used in reverse. For example:

  • Sit next to the person and keep eye contact to a minimum.
  • Look at everyone but the dominator when posing questions to the group.
  • Point out the problem outside the meeting, while expressing your appreciation for the input. Ask for help in keeping everyone involved.
  • Interject when the person stops to catch breath. You can say, "Thank you. What other opinions are there?"
  • Indicate your desire to get a variety of opinions before you ask a question.
  • Get opinions in sequence (round robin), reaching the dominant person last.

4. If someone tries to sidetrack your meeting, you can:

  • Post the meeting objectives where they can be seen by all. Before the meeting begins, get agreement to stick to the agenda.
  • Point to the objective on the wall and ask if people could focus their comments on the central meeting purpose.
  • Ask how the issue is related to the subject under discussion.
  • Interrupt when the person takes a breath, with a comment such as "Thank you, but it appears we are on to something else. Could we agree to get back on topic?"
  • Allot a "Parking Lot" on a flip chart to record issues unrelated to the meeting. Agree to deal with these issues later.

Cy Charney, President of Charney & Associates. (905-886-5606, www.askcharney.com), is a leading Canadian management consultant focusing on organizational performance improvement. The above is an excerpt from his book, The Portable Mentor, published by Stoddart.

 
 
STAR CANDIDATES
FINANCE & ACCOUNTING

Sr. Manager, Financial Planning Systems, CMA, B. Math.

Strong strategic/financial planning abilities gained in pharmaceutical sector combined with advanced systems skills (Excel, Access, JD Edwards) and very positive interpersonal characteristics. His position was moved out of province and this individual has elected to stay here. He is a strong performer and was offered a promotion to move but has elected to explore new opportunities in the GTA.

If you are interested in this "star candidate" please contact:
Ken Stouffer, CPC, Senior Consultant - Ken.Stouffer@fulcrumsearchscience.com

Director of Finance

Outstanding CA with three and a half years past public accounting experience. He has worked internationally in reviewing operations and is now ready for a role at the Director of Finance level. Tremendous interpersonal skills coupled with great energy and motivation to make a difference.

If you are interested in this "star candidate" please contact:
John Maybury, Senior Consultant - John.Maybury@fulcrumsearchscience.com

SALES & MARKETING

Business Development Manager, Financial Services - MBA

- Strong subordinated debt originator, with big banks and boutiques
- Multinational experience, including 4 years on Wall Street
- A creative solutions provider, finding innovative ways to meet the client's needs
- Great drive and personal motivation - able to work on own without close management


If you are interested in this "star candidate" please contact:
Bruce McAlpine, CPC, President - Bruce.McAlpine@fulcrumsearchscience.com

VP of Sales

  • Results oriented strategic thinker with industrial manufacturing background.
  • Strong leadership and sales team development skills.
  • Excellent business builder and turnaround specialist.

If you are interested in this "star candidate" please contact:
Chris Twigger, Senior Consultant - Chris.Twigger@fulcrumsearchscience.com

TECHNICAL

Business Re-Engineering Process Specialist

  • A very people oriented Executive with a strong and diverse background in Manufacturing and Materials Management within the hard goods (metal and assembly) and Aerospace background
  • Has implemented J D Edwards software systems in 2 separate companies
  • Has speared headed and introduced Lean Manufacturing Principles in his last current role
  • Has also set up new plant and initiated Construction Changes for equipment layout to establish efficient Work Cells
  • Can work through various Companies from start ups to companies that are in financial Difficulty and need a strong all around Manufacturing leader

If you are interested in this "star candidate" please contact:
Silvio Rossi, CPC, Senior Consultant - Silvio.Rossi@fulcrumsearchscience.com

Engineering Manager, MBA

Our candidate with experience in lean manufacturing, project management and design is seeking the challenges of moving forward with a progressively-minded company. He is currently an Engineering Manager in the robotic welding industry and has obtained his MBA. If you are looking for an individual to improve your operations while developing greater cost efficiencies and maintaining a level head in a busy environment, call me about this top-notch candidate!

If you are interested in this "star candidate" please contact:
Joe Braccia, Senior Consultant - Joe.Braccia@fulcrumsearchscience.com


 

FEATURE ARTICLE

by Michelle Collins

 

 
Networking on the Green

Have you ever considered trying golf as a way to increase your business? While the tactic may seem to exist in the realm of top executives, this doesn't mean that you have to sit on the sidelines practicing your clap instead of your swing.

The Play

Now if you can't tell the difference
between a sand wedge and a nine iron the first thing that you need to do is learn how to play. Call the golf clubs in your area and ask what kind of packages they offer to beginners. You will likely find that there are a variety of packages offered and you can learn golf by attending a school, clinic, seminar, or individual attention.

One place that you should not go is to your family and friends.

“I started without lessons and did not enjoy the sport due to my awful swing. I think it is harder to fix a bad swing later. I think the best approach is to set up a recurring schedule with one teacher. This way your teacher can monitor your progress and learn what your recurring mistakes are. My opinion is don't listen to your friends or co-workers on the course. From personal experience they can often make your swing worse since their swing style may be completely different. Only the professionals know how to fix your swing,” says Blair Collins, a CMA in Toronto who has been playing business golf for years.

While you don't need to be an expert to play you should at least be able to hit the ball a hundred yards so that the game will be an enjoyable experience for all of you. If you're still in the beginning stages and you've been invited to play tell your host up front about your skill level.

“It's never embarrassing as long as you bring up all the intangibles up front. [If] you don't have a lot of skills, as long as you tell someone you're not a very good golfer and this is how I play that's absolutely great for the host because he knows how to respect and treat you on that day,” explains Darrell Cook, Vice President of Sales and Marketing for Strategic Golf (www.strategicgolf.ca). Cook and President Julie Lashmore, founded Strategic Golf for the distinct purpose of showing executives how they could use golf for business.

The Etiquette

While your skill may be excused, breaking golf etiquette will not. Your ability to observe the rules and traditions of the sport will go a long way towards building a good relationship. Here are the main points that you need to keep in mind:

Safety – Make sure that you stick to the course conditions to avoid stepping into areas where you could get hit by a flying ball. Take care of where you're swinging your club, especially in the practice area where there may be a lot of other people. Lastly, if you're using a golf cart keep in mind that it is a motorized vehicle, don't park on hills or come to an abrupt halt.

Respect – Cook explains that most experienced golf club members treat the course as if it were their own backyard. This means do everything you can to take care of the land while you are playing on, don't leave tees in the ground where they can get chewed up by lawnmowers. If you kick up some turf, known as a divot, replace it so that the ground will be even for the next players.

Consideration – Golf requires a lot of concentration, so avoid doing things that will distract the other players while you are waiting, this would include laughing and talking. When you are on a putting surface do not walk into someone's putting line. This will leave an impression in the ground that the player will now have to play through compromising their opportunity for a good shot.

“Overall, I think if you are polite, ask questions, and hold your temper your fellow players will be glad to provide you with lots of tips,” says Collins.

The Community

So you've learned how to play and what kind of etiquette you need to observe, now you need to find somewhere to try out your new skills. Cook recommends that you begin by contacting the governing association for your business, such as a board of trade. Most of these groups will hold an annual golf tournament. This venue offers you the opportunity to meet and possibly do business with people in your own industry.

Branching out from there you could also find out if your local Chamber of Commerce or the city you live in holds a tournament. If it's a charitable event you have the added benefit of being able to write off your fees for the day while building goodwill for your company.

If you are thinking about joining a golf course you should know that there are three types – public, semi-private, and private. Public courses are available for everyone to play on and while they are cheaper you may find that there are more people which could increase the time spent on the course. Semi-private and private courses are more expensive, however, game time will be shorter and the course will likely be better maintained.

“I've been golfing frequently for five years now and have never felt the need for a private membership. Private memberships are always much more expensive overall than just playing public courses all summer,” says Collins.

Golf and Business

So, when do you get to talk business? Both Collins and Cook advise that the golf course isn't the time, unless the client brings it up first. Playing golf serves another equally important purpose for your business – building a relationship with your client.

“My opinion is that everything you say and do makes an impression that either improves your relationship with your client or hurts it. To me, business golf is about building relationships and having fun rather than talking about business. People do business with people they trust. Don't expect to close a deal on the golf course,” says Collins.

Your opportunity for business talk is likely to arrive at what is referred to as the 19th hole. Ask your client to have a drink or a meal following the game where you can recap the day and build that relationship further. Cook explains that this is usually the time when your client will bring up business possibilities. However, if they don't you can sum up the situation by saying that you really enjoyed your time together that day and you've got a couple of ideas that you would like to discuss with them in the near future.

*****************

CanadaOne.com is a business information site designed to help Canadians start, run and grow their businesses. Visit it online at www.canadaone.com.



 

LEGAL CORNER


Ending Mandatory Retirement: What It Means To You
Ending mandatory retirement would affect Ontarians in a variety of ways. Here are some of the key elements proposed.

Protection Against Age Discrimination:
The Ontario Human Rights Code would be changed to ban mandatory retirement in Ontario, protecting people 65 and older against age discrimination in employment. A single exception is where mandatory retirement could be justified on “bona fide occupational requirement” grounds determined under the code.

Transition Period:
A transition period of one year is proposed to allow workplaces time to adjust to the elimination of mandatory retirement. Some employers would need to reconfigure their employment policies and programs. Mandatory retirement would be eliminated exactly one year after the legislation received Royal assent.

Collective Agreements:
Collective agreements would no longer be permitted to include provisions requiring mandatory retirement, except in those cases where mandatory retirement would be allowed under the Human Rights Code as a “bona fide occupational requirement”.
Unions and employers would still be able to negotiate voluntary retirement incentives (i.e. early retirement packages).
Mandatory retirement provisions in existing collective agreements would no longer be enforceable once the proposed legislation comes into effect, one year after Royal assent.

Pensions:
Ending mandatory retirement would not have an impact on pension benefits already earned.
Employees could continue membership in pension plans and accrue benefits past age 65 subject to service or contribution caps.

Canada Pension Plan:
The legislation would not affect eligibility to receive Canada Pension Plan (CPP) at age 65. Ending mandatory retirement will not affect the entitlement of individuals in Ontario to access CPP at age 65.
CPP, Old Age Security and Guaranteed Income Supplement are administered by the federal government. Any changes in eligibility criteria would be a matter for the federal government.
Information about these programs can be obtained directly from the federal government by calling Social Development Canada. By telephone: English: 1-800-277-9914; French: 1-800-277-9915; 1-800-255-4786 (if you use a TYY machine) all are toll-free.

Benefits & Insurance Plans:
Currently, under the Employment Standards Act, 2000, employers are prohibited from discriminating on the basis of age in providing benefits to employees aged 18 to 64. This provision would remain in place following the coming-into-force of legislation to end mandatory retirement.
Individuals aged 65 and more would continue to be eligible for government benefits such as the Ontario Drug Benefit Plan.

Employment Termination After Age 65:
Employers wishing to dismiss an employee aged 65 or more would have to give that employee termination notice or pay-in-lieu unless an employer’s mandatory retirement policy could be justified on “bona fide occupational requirement” grounds.

Bona Fide Occupational Requirement:
A “bona fide occupational requirement” is an employment requirement or qualification that is necessary for the performance of essential job duties. These would continue to be permitted under the Human Rights Code.

Workplace Insurance
Entitlements under the Workplace Safety and Insurance Act, 1997, would not change.
Injured workers aged 63 or more at the time of injury would continue to be able to receive loss of earning benefits for up to two years.
Workers injured at an age less than 63 would cease to receive loss of earning benefits at age 65.

--------------------------------------------------------------------------------

Copyright Ontario Ministry of Labour http://www.labour.gov.on.ca/english/news/2005/05-71b3.html.

 

 



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www.fulcrumsearchscience.com


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