Case Studies


Case Studies: Performing Beyond Expectations

The following are case studies from actual Fulcrum Search Science clients. Select a case study from the list of 4 different disciplines listed below.

General Management Case Study

Position: Vice President, Transportation, Alberta

Company Profile: A multi-disciplined engineering and consulting firm.

Challenge:

The client was looking for a leader to set up a new division as they had no experience in this area. The client was facing a hot market with many candidates fully engaged, with established teams under them, making competitive salaries and unwilling to move for a firm with relatively no market presence.

Solution:

Exhaustive targeted recruitment, creative researching and extensive networking in the industry. We overcame the challenge by positioning to the top candidate that this opportunity would allow the top candidate to leave behind a legacy, as opposed to being a caretaker of an already established business.

Results:

Fulcrum placed an industry leader with 20 years hands on experience, who had a solid and well-known reputation and strong connections in the industry. He has been able to bring instant credibility and open the doors for the client to develop their new business unit. This individual has been with the client now for 2 years, still going strong.


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Manufacturing Case Study

Position: Director of Manufacturing

Company Profile: New start up Manufacturing Company in Aluminum Foam.

Challenge:

As a new start-up company, their infrastructure such as procedures or policies, and buildings were not set up. They are the only company in North America that manufactures this type of Product.

Solution:

We directed our recruiting efforts to companies that had start up manufacturing plants in Ontario. Through our research with construction companies, we found information about new start up manufacturing operations in Ontario that occurred in the past 5 years. We also targeted companies involved in a similar process to our client- Aluminum Die Casting and Extrusion Plants, as well as Automotive Foam Plants.

Results:

We recruited and placed a Tier 1 Plant Operations Manager from a new Japanese automotive start up in the Waterloo area with strong start up experience in building and putting together teams, designated as a Mechanical Professional Engineer and with experience working for Fortune 500 Consumer product companies. Subsequently, we have successfully placed a Production Manager and an Engineering staff with the client as well.

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Executive Finance Case Study

Position: Senior Vice President, Operations – Toronto

Company Profile: The largest bank worldwide with Canadian Head Office based in Toronto.

Challenge:

Our client needed an individual who had senior executive management experience in a large credit card operation dealing with Call Centres. International, US and Canadian experience was highly preferred as this individual would have to bridge the different cultures in the role. The position would initially report directly into the President, Canada with a dotted line responsibility to the Vice President, Operations in the US.

Solution:

Direct head hunting was used to identify all major credit card operations in North America and source potential candidates for the role. We also attended a major Call Centre Exhibition to network and work referrals. Both approaches provided a target list of over 160 candidates. After screening and evaluations, a short list of 4 first class candidates was presented to the client.

Result:

The client eventually hired an individual with both US and Canadian Banking experience and solid experience in Call Centres. Due to his outstanding interpersonal skills and experience, he has already made a positive impact and he is rated as one of the best hires the company has ever made.

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Sales Management – Case Study #1

Position: Manager, Product Development

Company Profile: A leading Canadian provider of Frozen Foods for over a quarter of a Century.

Challenge:

The company has set very aggressive goals for growth over the next 2-3 years. They needed a self-starter with innovative and creative abilities to manage their product development department and take on a strong leadership role in the expansion of their product lines. As the position would be heavily involved in the reformation of the company’s culture and market position, it was imperative to get the right person on board quickly.

Solution:

Using a consultative approach, we worked with the client to develop a profile outlining both hard and soft skills necessary to successfully fulfill the position’s responsibilities, and identified where appropriate candidates would be located. We then employed direct head hunting as the best method of identifying the most qualified candidates for the position.

Results:

After screening and evaluating approximately 40 candidates, a short list of qualified individuals was put forth and presented to the client. The ideal person was hired from within the industry. From the initial stage of the search process to the end, it took just a little over 4 weeks to meet the client’s search requirements and needs.

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Sales Management – Case Study #2

Postition: Regional Sales Manager, New England States

Company Profile: Industrial products manufacturer, one of Canada’s “50 Best Managed Companies”, with operations throughout North America, Europe and the Far East.

Challenge:

The position came up suddenly when the incumbent suffered an unexpected long-term health condition. The position had to be filled quickly. At the same time, the fit was critical, as the region was under-performing in market share.

Solution:

Direct head hunting was used, identifying, contacting and assessing the regional managers from all the direct and indirect competitors. Interviews were coordinated between Toronto and various sites in the New England States.

Results:

A strong candidate was hired from one of the competitors. He had over 20 years of hands-on experience in the territory, was well connected with the industry, and strong at developing 3rd party channels. The entire process, from initiation to candidate start, took 8 weeks. The client was delighted, and has entrusted us with several more searches.

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